Pros 
Cons A Vibrant Atmosphere & Stellar Service
Puttery in West Palm Beach offers a unique and colorful experience for miniature golf enthusiasts. Boasting a 4.7-star rating, many visitors highlight the facility’s energetic ambiance. The indoor/outdoor 18-hole course (9 holes of each) is complemented by full restaurant service and a lively entertainment area featuring games like giant Jenga and Connect Four. Customers frequently comment on the friendly and attentive staff. Specifically, staff members Cate, Caitlin, and Elijah are repeatedly praised for providing a “wonderful experience” and being exceptionally welcoming. Ben and Kate also received mentions for excellent service.
Puttery appears to be popular, but strategically visiting during weeknights can avoid wait times. The venue is accessible, with both a wheelchair-accessible entrance and parking lot. Payment options are convenient, accepting both credit and debit cards. Families will find Puttery to be good for kids, making it a versatile entertainment destination. Many guests mention enjoying the food and drinks available, appreciating the ability to seamlessly transition between playing and dining.
Course Design: Hits & Misses
While the overall experience leans positive, the course design itself is a point of contention. Several reviewers noted a visually appealing aesthetic, praising the “cool artwork” on the walls. However, this enthusiasm doesn't extend to the course's functionality.
One reviewer, very familiar with other Puttery locations, stated this West Palm Beach iteration was “the worst putt-putt course” they'd encountered. The core issue appears to be a lack of attention to gameplay. There's a sentiment that the course feels like an afterthought, a quick addition to capitalize on existing space, rather than a thoughtfully designed attraction.
Here's a breakdown of common complaints:
- Obstacle Functionality: Many obstacles don't function effectively, rendering holes unplayable. Reviewers report skipping holes after repeated attempts to navigate poorly designed challenges.
- Ball Traps: Randomly placed metal and wood pieces frequently cause balls to get lodged, disrupting the flow of play.
- Lack of Imagination: A recurring theme is a perceived lack of creativity in the course layout, described as haphazardly assembled with “random blocks of wood/metal.”
Value & Pricing Considerations
For a group of two, visitors recently paid $32 for a full round of 18 holes. Given the mixed experiences with the course design, value for money is a key consideration. Despite the frustrations some experienced with the course itself, the unlimited food and drink option adds an attractive element to the pricing.
Here’s a quick comparison to help assess the value:
| Feature | Description |
|---|---|
| Cost (2 Players) | $32 |
| Course Holes | 18 (9 indoor, 9 outdoor) |
| Food & Drink | Unlimited with Gameplay |
| Additional Games | Giant Jenga & Connect Four available |
| Parking | Free |
One reviewer suggests the company invest in a complete course redesign by a professional to improve the overall experience and justify the cost of admission. Without that improvement, some feel the price point does not align with the quality of the miniature golf.
Beyond the Putter: Drive Shack Integration
Puttery operates within a larger entertainment complex housing Drive Shack, and this integration appears to be a significant benefit for many visitors. Several reviews mention enjoying Drive Shack previously and appreciating the addition of Puttery to the venue. The shared facilities – excellent food and generally good service – enhance the overall experience.
The Drive Shack connection means you can seamlessly move between activities, creating a longer, more comprehensive entertainment outing. The positive feedback regarding the food quality, consistently mentioned across multiple reviews, sets Puttery apart from some standalone miniature golf courses. The consistent praise for staff like Cate suggests a high level of commitment to customer service across both facilities. It’s clear many view Puttery as a welcomed addition to a destination they already enjoy.