Pros 
Cons A Hole-in-One for Family Fun? Exploring Mulligan's Miniature Golf
Mulligan's Miniature Golf in Sterling, MA, consistently earns a solid 4.4-star rating, and after reviewing a multitude of opinions, it’s clear why this miniature golf course is a popular destination. Located at 124 Leominster Rd, it’s easily accessible for locals and visitors alike, with convenient hours from 10 AM to 9 PM daily. The course boasts 18 holes, a surprising feat given its relatively modest footprint. Many reviewers highlight its well-maintained landscaping, complete with water features and what some call “cute animal facts” presented at each hole, adding a touch of educational fun to the experience. It is particularly friendly to younger players, with many commenting on how straightforward and beginner-friendly the course design is.
Here's a quick overview of what Mulligan's offers:
| Feature | Availability |
|---|---|
| Wheelchair Access | Yes |
| Restrooms | Yes |
| Gender-Neutral Restroom | Yes |
| Active Military Discount | Yes |
| Family-Friendly | Yes |
| Good for Kids | Yes |
| Accepts Credit/Debit | Yes |
However, it isn’t all smooth sailing. Several visitors noted potential hazards that could impact enjoyment. Specifically, overgrown bushes obstructing play and unexpected tripping hazards were cited as concerns. Quality of service has also come into question, as detailed in the next section.
Ups and Downs: Customer Experiences
Customer experiences paint a mixed picture. The positive reviews consistently emphasize the course’s cleanliness and fun atmosphere. Several customers praised the affordability, anticipating a return visit, particularly for the glow-in-the-dark golf offerings. A particularly charming comment mentioned the course being owned and managed by a well-known local figure—a WRHS graduate named Billy Mac.
However, the customer service aspect needs attention. A significant number of complaints center around an incident where the owner allegedly scolded children for running near the course, reportedly doing so in a rude and disrespectful manner. While the owner’s wife was described as calm and polite, the negative interaction left a sour taste with the party involved, causing one reviewer to explicitly not recommend Mulligan’s for birthday parties. This stark contrast in staff behavior suggests a potential inconsistency in customer approach.
Here's a breakdown of comments related to customer experience:
- "Super fun and so clean! We had a blast."
- "Prices were great, can't wait to come back!"
- “The owner yelled at the kids…very rude with no respect for all customers.”
- "His wife was calm and polite."
The Sound of Fun… or Frustration?
Beyond playability and customer interactions, auditory factors were a recurring theme in the reviews. A common complaint revolved around the volume of the music, with multiple guests reporting it was “so loud it was a headache and a distraction.” This is important to note – while background music can enhance the atmosphere, it should not impede enjoyment of the game or cause discomfort.
This issue brings up a wider point about the overall ambiance and whether Mulligan’s is prioritizing a lively atmosphere at the expense of player experience. Counterbalancing this, the course is "very well lit," which is a great attribute if the lights are complementing the environment, not interfering with enjoyable play. The potential existence of background noise, as opposed to music, was not discussed in reviews.
Timing is Everything & The Challenge Factor
While Mulligan’s advertises a final tee time of 8:30 PM, several customers discovered a surprising caveat. Reviewers indicated that arriving right before 8:30 PM meant potentially finding the doors already locked. One guest stressed the importance of arriving around 8:20 PM to ensure access. This discrepancy in advertised versus actual closing procedures could lead to frustration and disappointment for prospective players.
The course itself isn’t universally described as easy. Some consider it “a bit challenging,” which is appealing to more experienced mini-golfers, while others found the holes “fairly simple” making it excellent for beginners. This duality suggests the course caters to a range of skill levels. However, the presence of obstacles and bushes can hamper play, and the need for careful stepping due to the tripping hazards, might further increase the difficulty. Potential players should be prepared for a course that offers both enjoyment and, potentially, a little bit of a workout navigating the environment. You can reach Mulligan’s at (978) 422-5022.