Pros 
Cons A Hole Lot of Disappointment: First Impressions of Lomma Enterprises Inc.
Lomma Enterprises Inc., located at 305 Cherry St in Scranton’s South Side, presents itself as a miniature golf destination. Unfortunately, based on recent feedback, the experience seems to fall significantly short of expectations. The 3.0 rating hardly inspires confidence, and reports consistently highlight issues with service and value. It’s a location that, while technically offering miniature golf, seems to do so with a distinct lack of care for the customer experience.
Several reviewers specifically mention feeling “ripped off,” suggesting that the cost of playing doesn’t align with the quality of the course or the treatment received. While a nice location is important, it appears Lomma Enterprises Inc. struggles to deliver on even the basics. This isn't to say it’s unusable, and it does offer wheelchair accessible parking, which is commendable. But accessibility alone doesn’t compensate for a frustrating visit. Consider these common complaints:
- Course Condition: Multiple mentions of poorly maintained obstacles and uneven surfaces.
- Pricing Concerns: The fee for a round of golf is perceived as too high for the offered quality.
- Lack of Amenities: Despite being a family-friendly activity, there is currently no restaurant on site, limiting refreshment options.
The Service Sinkhole: Reports of Unfriendly Interactions
The most damaging feedback surrounding Lomma Enterprises Inc. centers on the quality of its service. “Bad service” is a recurring theme, popping up in multiple reviews. While specifics are sometimes limited, the overwhelming sentiment is one of indifference or outright unhelpfulness from staff.
It appears that simply obtaining basic information, like course rules or assistance with scoring, can be a challenge. This is particularly frustrating for families with young children who may require clarification. One reviewer stated:
"The staff acted like we were bothering them just by being there. No smiles, no help, just a general air of annoyance."
This lack of engagement contributes heavily to the negative perception of the facility. A friendly and approachable staff can significantly elevate even a modestly maintained course. Unfortunately, it seems Lomma Enterprises Inc. is actively missing this opportunity. A quick phone call to (570) 346-5555 could potentially offer insights into current service standards, but customer opinions suggest a low probability of a positive experience.
Family Fun? A Mixed Bag at Best
Lomma Enterprises Inc. is described as "good for kids," which is a small positive. It’s a miniature golf course, and the inherent appeal of the activity remains. However, even this falls under a cloud of concerning feedback. While children may enjoy the basic act of putting, the subpar course condition and potential for frustrating interactions with staff can quickly dampen the fun.
Here's a breakdown of how family dynamics might play out at this location:
| Scenario | Likely Outcome |
|---|---|
| Young Child misses putt | Minimal encouragement from staff |
| Parents inquire about rules | Dismissive response |
| Family wants refreshments | No options available |
| Obstacle is damaged | Likely ignored |
The lack of on-site food service is particularly noteworthy for families requiring snacks or drinks during their outing. Packing your own refreshments is advised, but even that doesn’t address the broader issues of service and course maintenance.
Weighing the Options: Is Lomma Enterprises Inc. Worth Your Time?
Ultimately, the overwhelming consensus regarding Lomma Enterprises Inc. is one of disappointment. The presence of wheelchair accessible parking is a definite plus for inclusivity, and the fact that it’s advertised as family-friendly suggest it attempts to cater to a broad audience. However, the consistent stream of complaints about poor service, perceived price gouging, and a lack of basic amenities paints a discouraging picture.
While a round of putt-putt can be a low-cost, enjoyable activity, the risk of a frustrating experience at Lomma Enterprises Inc. appears high. Scranton offers other entertainment options; potential customers might want to research these before visiting 305 Cherry St. Given the current feedback, Lomma Enterprises Inc. needs to significantly improve its customer service and course maintenance to justify its existence in a competitive leisure market.