Pros 
Cons Monster Mini Golf San Antonio: A Detailed Look at This Local Entertainment Hub
A Detailed look at the Facility & Accessibility
Monster Mini Golf San Antonio is an indoor miniature golf course located at 2267 NW Military Hwy Suite 114, San Antonio, TX 78213. It presents a unique, glow-in-the-dark golfing experience. The facility caters to families, offering more than just golf; it also boasts an arcade area and a concession stand.
Importantly, the venue is designed with accessibility in mind, evidenced by features like:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restrooms
Beyond golf, Monster Mini Golf actively aims to provide a family-friendly environment, even including facilities geared towards children such as a playground. Payments are accepted via credit, debit, and NFC mobile methods, providing convenience for all visitors. They also have a Restroom and Restaurant.
Gameplay & User Experiences
The central draw, of course, is the miniature golf itself. Reviewers describe the 18-hole course as "relatively easy," making it enjoyable for players of all ages and skill levels. There's also an element of unexpected fun with “statues that move,” adding to the visual interest. However, the experience isn't always seamless. A common thread in recent reviews highlights significant wait times, with some customers reporting over an hour, even up to two hours, to begin their game, particularly on weekends.
Here's a breakdown of reported experiences:
| Experience | Description |
|---|---|
| Positive | "Had a blast! Laser tag, mini golf and games." |
| Positive | “Fun indoor thing to do while it’s super hot outside!” |
| Mixed | Enjoyable golf, but lengthy wait times. |
| Negative | Disappointment with non-functioning arcade games. |
Despite wait times, the overall sentiment toward the golf itself is positive. The careful pacing between groups is appreciated, and the course’s decorations are frequently mentioned as enhancing the atmosphere.
Staff & Service: A Highlight for Many
A consistent point of praise distinguishes Monster Mini Golf San Antonio: its staff. Multiple reviewers specifically call out the team’s exceptional service and positive attitudes. One reviewer detailed a particularly meaningful experience where staff members – Johnny, Gavin, and Autumn – went above and beyond to make a child feel celebrated.
Customer service also extends to handling issues promptly. One visitor specifically thanked staff member Ava for her patience and attentive assistance with a minor issue regarding game cards and tickets. This consistently positive interaction with employees appears to be a significant factor in repeat business. General observations suggest staff are generally:
- Patient
- Cheerful
- Proactive in enhancing the customer experience
Arcade & Additional Notes
Alongside the mini golf, Monster Mini Golf features an arcade area with approximately 30 games. While the arcade provides additional entertainment, reports indicate that some machines are periodically out of order. Although there are a variety of arcade games available, some reviewers suggested that it lacks options geared toward adults.
An aspect that has disappointed some customers is the inconsistent availability of the concession stand. It wasn't open during at least one recent visit, leaving visitors without access to food and beverages while waiting.
Finally, it's worth noting the venue is very popular, particularly for birthday parties, which can contribute to the high levels of foot traffic. While the venue caters well to families, it's worth being mindful of potentially unsupervised children running around the putting areas—this has been brought up from some visitors.