Pros 
Cons A Fairytale & Fun: Course Design & Atmosphere at Magic Carpet Golf
Magic Carpet Golf in Reno consistently receives high marks, boasting a 4.5-star rating, and for good reason. Many visitors rave about the well-designed courses, offering a variety of sizes and obstacles to challenge players of all skill levels. It’s clear this isn't a hastily put-together course; several reviewers mention the establishment's longevity, noting that it’s “been around for decades” and holds a nostalgic charm for those who grew up in the area.
The personalized experience appears to be a highlight. Customers can choose between course lengths, catering to those with limited time or a desire for a more extensive golfing session. One user specifically enjoyed the “fairy tale round” during their stop on the way to the airport. A playful environment is further enhanced by the presence of a small, but enjoyable arcade featuring classic pinball machines and other games. Here's a quick breakdown of course options based on customer feedback:
- Course Length: Options for both shorter, quick games and full 28-hole experiences.
- Theme: At least one "fairy tale" themed course is available.
- Difficulty: Varied – some holes are described as “near impossible,” offering a range of challenges.
- Group Play: Easily accommodates groups, as evidenced by a party of nine coworkers enjoying the facilities.
Family-Friendly & Accessible Fun
Magic Carpet Golf clearly positions itself as a destination for families. Numerous reviews highlight its suitability for children, with one stating it's “easy and fun for all ages 2-100~.” A family of six found the $75 price tag for 28 holes to be “affordable fun,” appreciating the value for a day of entertainment. The course actively hosts kid-focused events, like a past Easter celebration that created a "great memory" for one family.
Beyond family appeal, the venue is actively inclusive. Magic Carpet Golf excels in accessibility, providing:
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restrooms
This commitment to inclusivity ensures a wider range of people can enjoy the experience. The availability of onsite services further supports a pleasant and convenient visit.
Pricing & Amenities: What to Expect
The cost to play Magic Carpet Golf is generally perceived as reasonable. While some customers wish for an unlimited play option, the 28-hole experience seems to provide substantial playtime, particularly for larger groups. As one patron reported, a round for five people occupied their time well. Costs were approximately $75 for a family of six playing 28 holes.
The facility offers convenient payment options including:
- Credit cards
- Debit cards
- NFC mobile payments
However, it's worth noting that while the course offers fun, the amenities are somewhat basic. There is a restroom available, but the venue does not have an on-site restaurant. The arcade is described as "small" but provides a nice addition to the golf experience with a chance to win free games, as one lucky customer discovered.
Concerns & Customer Service: A Mixed Bag
While overwhelmingly positive, feedback includes concerning reports regarding customer service. One reviewer detailed a shockingly negative interaction, citing "rude and unprofessional" staff who allegedly engaged in yelling, threats, name-calling, and even threw chewed gum at a patron. This serious accusation is a significant outlier compared to the many positive comments regarding a "friendly staff." Other, milder complaints include occasional difficulty finding staff assistance at the counter.
Here's a summary of customer service concerns:
- Severe Incident: One reported instance of aggressive and unprofessional behavior from staff.
- Availability: Occasional difficulty locating staff for assistance.
- Inconsistency: The vast majority of reviews report friendly and helpful staff, making the negative experience appear isolated but alarming.
It is recommended potential visitors contact Magic Carpet Golf directly at (775) 853-8837 to inquire about any recent changes to staff training or conflict resolution procedures.