, Puttshack - Philadelphia: A Tech-Driven Take on Miniature Golf in Center City
Puttshack Philadelphia: Reviews & Insights - Is it a Hole-in-One?
Puttshack Philadelphia, located at 1625 Chestnut St in Center City, is making waves as a modern, tech-infused miniature golf experience. With an impressive 4.0 rating, it's attracting a diverse crowd, from groups of friends enjoying a night out to families seeking a unique activity. But is it all smooth putting and good vibes? Let's break down what visitors are saying.
The Puttshack Experience: High-Tech Fun
What truly sets Puttshack apart is its innovative approach to the classic game. The course isn’t your grandfather’s windmill-laden landscape. Instead, it boasts automated scoring, tracked player stats, and interactive displays showing leaderboards. Multiple reviewers highlight the engaging technology.
"The miniature golf is different from any I ever have done. Perfect date night or group outing and even bring the kids early. You have to go!"
"It's really cool because you can track how you're doing at each station and see how others are doing."
This modern twist is a significant draw, and the atmosphere, frequently described as a "vibe," is a major talking point. Many enjoyed the upbeat DJ and energetic ambiance making it a great spot for social gatherings.
Food & Beverage: A Mixed Bag
While the golf receives consistent praise, the food and drink service is where opinions diverge. Puttshack features a full menu, but it seems quality can be inconsistent.
- Burgers and fries are a clear winner, with several patrons specifically recommending them.
- However, pizza and Pad Thai receive less enthusiasm.
- The Korean BBQ Bao Buns get a mention, suggesting some menu items are worth exploring.
The biggest complaints center around the service at the bar and restaurant.
“Ordering at the bar will take at least 20 minutes to get a drink, even longer if it's non-alcoholic.”
“We went on a Saturday and it seemed like they overbooked and understaffed. We played two games and were offered a drink once.”
Many note long wait times to order, receive food, and even get a table despite reservations. Issues with order accuracy were also reported. A common suggestion? Reserved food orders with dedicated waiter service would vastly improve the experience.
Accessibility & Family-Friendliness
Puttshack Philadelphia goes above and beyond with accessibility, offering:
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restrooms
This makes it inviting for all guests. Furthermore, it's definitely geared towards being "good for kids," with crayons and coloring papers provided to keep little ones entertained. It’s a great balance, as one reviewer specifically noted, offering fun for adults without being overrun by children.
Reservation & Operational Concerns
The popularity of Puttshack Philadelphia contributes to a couple of operational drawbacks.
- Fast-Paced Rounds: Due to high demand and frequent bookings, rounds can feel rushed. The 9-hole course goes by quickly.
- Limited Re-Booking: A frustrating experience for some is the lack of flexibility in re-booking. Cancelling within 12 hours incurs a charge. The desire to quickly purchase another round after finishing nine holes without a full re-booking process was frequently voiced.
- Lost Balls & Course Issues: Some reviewers experienced difficulty with golf balls getting stuck within the course infrastructure, temporarily halting gameplay.
"I would give it 5 stars if it wasn’t so rush. Overall, it was such a great experience and so much fun. Keep in mind it is 9 holes and goes by fast due to the amount of reservations they have.”
“My ball got stuck, so I couldn’t play.”
The Bottom Line
Puttshack Philadelphia offers a compelling and innovative miniature golf experience. The tech, atmosphere, and accessibility are definite strengths. However, be prepared for potential service delays and mixed food quality. Making a reservation, especially for food, is highly recommended. While they are responsive in acknowledging feedback, customers report receiving a generic automated reply.
Puttshack Philadelphia Details:
- Address: 1625 Chestnut St, Philadelphia, PA 19103
- Phone: (215) 907-7888
- Hours:
- Monday: 11 AM – 11 PM
- Tuesday: 11 AM – 11 PM
- Wednesday: 11 AM – 11 PM
- Thursday: 11 AM – 11 PM
- Friday: 11 AM – 1 AM
- Saturday: 11 AM – 1 AM
- Sunday: 11 AM – 10 PM
- Payments Accepted: Credit Cards, Debit Cards, NFC Mobile Payments.