Pros 
Cons A Hole-in-One Experience: The Putt Putt Course
Hillside Mini Golf & Ice Cream isn’t just a place to spend an afternoon; it's a carefully crafted experience. Customers consistently rave about the course itself. It’s described as clean, well-maintained, and appealing to all ages. Many point out the scenic views, enhancing the overall appeal. The course offers a palatable challenge, being lauded as ‘one of the best’ in the area.
Beyond the standard experience, Hillside offers a unique twist: glow-in-the-dark mini golf on Friday and Saturday nights. This adds a thrilling dimension for families and date nights alike. The course isn’t just about obstacles; it’s about creating memorable moments! Several reviewers have explicitly mentioned its family-friendly nature, making it an ideal destination for quality time.
Here’s a quick breakdown of what you can expect from the course:
- Difficulty: Suitable for beginner to intermediate players.
- Ambiance: Scenic and well-lit (with the option for glow-in-the-dark fun).
- Maintenance: Praised for being consistently clean and well-kept.
- Overall: A fun and engaging experience for individuals, families, and groups.
Sweeten the Deal: Ice Cream Sensations
It's not just about the putt putt! Hillside truly shines with its ice cream selection. Reviewers consistently emphasize the deliciousness of the ice cream, with mentions of plentiful portions and a wide variety of flavors. The "KIDS" size is affectionately noted as being perfectly suitable for adults too— a testament to the generous servings.
Customers are excited about the variety, and it has been described as delicious. The shop itself is described as “super clean”, “cute,” and an “adorable” place to visit. The ice cream parlor doesn’t just provide a treat; it provides a sweet adventure.
Here’s a glimpse of what visitors have enjoyed:
| Flavor Profile | Customer Feedback |
|---|---|
| Unique Flavors | Highly praised for offering something different |
| Classic Favorites | Always a hit with both kids and adults |
| Portion Sizes | Generous and satisfying |
| Overall Quality | Described as “absolutely delicious” |
Exceptional Service: The Hillside Difference
What truly sets Hillside Mini Golf & Ice Cream apart is its commitment to outstanding customer service. Review after review highlights the genuine kindness and caring nature of the staff. Employees are consistently described as friendly, accommodating, and going “above and beyond” to ensure a memorable experience.
Specific staff members, like Elaina and George, are frequently mentioned by name, praised for their helpfulness and positive attitudes. The owners, Jessica and Kevin, are also applauded for being accommodating, particularly when it comes to event rentals.
Many reviewers share stories detailing extra acts of kindness, like surprising a child with an extra treat or simply taking the time to share in someone’s excitement. This dedication to creating a positive atmosphere is a recurring theme in the feedback. One review specifically highlights the business as family-owned, adding to its warm and welcoming appeal.
- Staff are helpful and cheerful.
- The owners are accommodating for events.
- Employees are known to add personal touches.
Beyond the Fun: Hillside’s Community Impact
Hillside Mini Golf & Ice Cream demonstrates a genuine commitment to the local community. It has created an environment where the quality of fun is matched with the quality of the humans involved. The establishment doesn’t only cater to its customers; it actively supports them.
One local school benefited from Hillside’s generosity through a "dine and donate" event. The business not only provided a venue for the event but also demonstrated professionalism and ensured its success. This shows Hillside isn’t simply a business; it’s a community partner. They have even offered their event space to customers celebrating life's milestones, like birthdays.
The business is described as wheelchair accessible, with accessible entrances, parking, and restrooms, further demonstrating their commitment to inclusivity. This makes Hillside a welcome destination for everyone in the Northampton area. Hillside is truly committed to improving the lives around them.