Pros 
Cons A Hole-in-One for Family Fun: Course Overview & Amenities
On The Fringe Mini Golf & Ice Cream in Neenah, Wisconsin, consistently earns a solid 4.4-star rating, and after reviewing numerous customer experiences, it’s easy to see why. This 18-hole miniature golf course provides a delightful outing for all ages, combining a well-maintained playing field with the added bonus of a fantastic ice cream parlor. The course itself appears to strike a good balance – challenging enough to entertain experienced players, yet accessible for beginners and children. Several reviewers specifically praised the thoughtful layout and the beautiful property on which it’s situated.
Here's a breakdown of what On The Fringe offers:
- Accessibility: Fully equipped for those with mobility needs, featuring a wheelchair-accessible entrance, parking lot, and restroom.
- Family-Friendly Focus: Designed with families in mind, it’s consistently described as a "good for kids" destination.
- Convenience: Offers free and on-site parking, streamlining the arrival and departure process. NFC mobile payments are accepted for quick and easy transactions.
- On-Site Dining: Beyond the mini golf, patrons can enjoy ice cream served from a convenient window. A full restaurant is also available.
- Cleanliness: A recurring theme in reviews is the immaculate condition of the course and surrounding areas, contributing to a pleasant experience.
However, it’s worth noting that one reviewer pointed out a lack of shade on the patio area, something to consider during hotter months. Additionally, clarity regarding advertised amenities should be noted – the playground and courts mentioned in promotional materials are actually located within the neighboring hotel.
Decoding the Customer Experience: Praise & Positives
The overwhelming sentiment towards On The Fringe is positive. Many visitors highlight the value for money, particularly when considering the combined attraction of mini golf and ice cream. One Father's Day visitor celebrated the free ice cream offered to dads and the overall affordability of the experience. Another reviewer enthusiastically stated the ice cream served is “top notch!” 🍦.
Here's what customers repeatedly emphasize:
- Challenging & Fun Course Design: Several reviews note the thoughtful hole designs, offering enough of a challenge to keep players engaged without being overly frustrating. “Some real challenges which got us all laughing,” one user mentioned.
- Helpful Staff (Generally): While one experience detailed a less-than-helpful interaction (more on that below), the majority of reviews praised the staff’s assistance and friendliness.
- Beautifully Maintained: The consistent upkeep of the course is a major draw, creating a visually appealing and enjoyable playing environment.
- Delicious Ice Cream: The ice cream stand consistently receives rave reviews, elevating the overall experience beyond just a round of mini golf.
- Good Prices: Many found the pricing to be reasonable and competitive, making it an accessible option for families and groups.
"Had a great time. The course is very nicely set up. The ice cream was delicious and service was great. Very good prices as well." – A happy customer.
Navigating Potential Roadblocks: Areas for Improvement
While On The Fringe generally receives glowing feedback, a few recurring concerns arise. The most significant issue appears to be inconsistency in staff interactions. One customer reported difficulties getting clear information about the course and felt dismissed by an afternoon attendant who quickly ended their inquiries. This suggests a potential need for enhanced staff training focused on customer service and clear communication.
Another minor concern involves a non-operational water feature during one visit. While the course remained enjoyable, the absence of this element slightly detracted from the overall aesthetic. There were also comments that the course “could use some more challenges,” which reflects subjective preference and are valid from a constructive feedback perspective.
Here’s a quick summary of potential areas for improvement:
| Issue | Frequency | Potential Solution |
|---|---|---|
| Staff Communication | Medium | Enhanced customer service training |
| Water Feature | Low | Regular maintenance & operational checks |
| Course Challenge | Low | Addition of more difficult obstacles/holes |
| Advertisement clarity | Medium | Explicitly state location of adjacent playground |
Planning Your Visit: Location, Hours, & Contact Information
On The Fringe Mini Golf & Ice Cream is conveniently located at 1024 Cameron Way, Neenah, WI 54956. They maintain consistent operating hours throughout the week, opening daily at 10:00 AM and remaining open until 9:00 PM. This broad availability makes it easy to fit a visit into almost any schedule.
Contact Information:
- Phone: (920) 915-5695
- Address: 1024 Cameron Way, Neenah, WI 54956
- Hours of Operation:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 10:00 AM - 9:00 PM
If planning to bring someone with mobility needs, you can be confident in the course’s accessibility features. Remember to check for updates on the water feature before your visit if that's a significant factor in your decision. Overall based on numerous perspectives, On The Fringe offers a good time.