Pros 
Cons A Tech-Forward Take on Classic Fun
Puttshack Nashville isn’t your grandfather’s miniature golf. This Capitol View establishment takes the classic game and injects it with modern technology, creating a dynamic and engaging experience. Forget keeping score with a pencil and paper; each ball is automatically tracked, displaying your score on large screens. This hands-free scoring system, frequently praised in reviews, streamlines gameplay and adds a competitive edge. The courses themselves are thoughtfully designed, offering a variety of challenges and "twists" to keep players entertained. It’s a noticeable upgrade from traditional putt-putt, and reviewers consistently highlight this innovative approach as a major draw.
Beyond the tech, Puttshack offers a full food and beverage menu. The restaurant aspect receives consistently positive feedback, with patrons raving about their selections. Sample menu items include buffalo chicken dip, pitmaster flatbread, and pad Thai chopped salad – a welcome bonus for those looking to make an evening of it. As one reviewer noted, it's "really great place for good eats…and a wide selection of drinks". The space also offers accessible features, including wheelchair accessibility in the entrance, parking lot, restrooms, and seating areas, ensuring a comfortable experience for all.
The Staff Shines – and Sometimes Struggles with the Crowd
The resounding theme from customer reviews is the exceptional service provided by Puttshack’s staff. Several employees receive specific shout-outs, including Keva and David, who are repeatedly praised for their attentive and friendly demeanor. Bartender Paige also receives considerable praise for her personality and service. Keva, in particular, is held up as an example of outstanding customer service – “a rare and awesome worker who deserves recognition.”
However, this wonderful staff can be stretched thin, especially during peak hours. Puttshack acknowledges the potential for a wait, and many reviewers confirm this, with wait times reaching over an hour and fifteen minutes on busy Saturdays. Several reviews mention frustration with larger, unsupervised groups of children dominating the course, taking excessive time on each hole, and disrupting the flow of play. With only one staff person assigned to each nine-hole section, maintaining order during these crowded times appears to be a challenge. This is clearly an area where increased staffing during peak hours could greatly improve the overall experience.
Food, Drinks, and the Vibe – A Social Hub?
Puttshack Nashville aims to be more than just a miniature golf course; it strives to be a full-fledged entertainment destination. The atmosphere is consistently described as lively and energetic, making it a popular choice for groups and a good “night starter”. Plenty of seating encourages socializing after a round of golf, and the bar offers an extensive drink selection alongside the food menu.
While the majority of food reviews are positive, a few critics offer constructive feedback. The shrimp received a complaint about being "too small and crispy", and the veggie tacos were deemed disappointing due to the tortilla choice. Generally, though, the food offering enhances the experience. A table summarizing popular food & drink mentions:
| Category | Items Mentioned |
|---|---|
| Appetizers | Buffalo Chicken Dip |
| Flatbreads | Pitmaster Flatbread |
| Salads | Pad Thai Chopped Salad |
| Signature Items | The OG |
| Seafood | Shrimp |
| Tacos | Veggie Tacos |
Despite some service gaps during busy times – reviewers noted difficulty finding servers initially – the overall impression is that Puttshack successfully creates a fun and social environment.
Planning Your Visit – Essential Tips from Players
Based on customer feedback, here are a few key recommendations for planning a visit to Puttshack Nashville:
- Reservations are highly recommended: The "usually a wait" warning is very real, especially on weekends. Booking a time slot online can save significant time.
- Consider off-peak hours: If possible, avoid Saturdays around 2 PM, as this seems to be a particularly crowded time. Weekdays or earlier hours on weekends might offer a more relaxed experience.
- Be prepared for potential crowds: Even with a reservation, be aware that larger groups can slow down the pace of play. Patience is key.
- Factor in time for dining and drinks: The food and beverage menu is a highlight for many, so allow ample time to enjoy the full experience.
- Know the payment options: Puttshack accepts credit and debit cards, as well as NFC mobile payments.
- Perfect for the whole family: While lively, Puttshack is noted as being "Good for kids" making it a great location for family outings.