Pros 
Cons A Course Divided: Navigating Zermatt’s Mini Golf Experience
Zermatt Resort Miniature Golf Course in Midway, Utah, presents a somewhat paradoxical experience. While sporting a 3.7-star rating and legitimate convenience for resort guests, opinions are strikingly varied. Players will find a course that prioritizes simplicity over spectacle, which isn’t necessarily a detriment, but serves as a core point of contention.
The course facilitates accessibility with wheelchair-accessible entrances, parking, and restrooms, and accepting multiple payment options including mobile payments. Amenities at Zermatt also include a restaurant and restrooms. However, several reviews highlight issues with the course's design. The prominent “rim” around each hole is a frequently cited problem — reducing the margin for error and discouraging accurate putts. One review specifically mentions balls simply not going in despite a good roll.
Here's a breakdown of key observations:
- Design Quirks: Lack of traditional mini golf features, like windmills or tunnels, is notable. Expect a basic layout instead of elaborate obstacles.
- Difficulty Level: The course leans towards challenging, even for experienced players, largely due to the aforementioned rim design.
- Practical Concerns: The absence of designated starting points for balls and the complete lack of shade are drawbacks especially during peak summer hours.
- Equipment Availability: There have been reports of limited clubs, suggesting bringing your own set is a sensible precaution during busier periods.
Beyond the Putter: Facility and Resort Concerns
The conversation surrounding Zermatt’s mini golf often expands to encompass broader issues regarding the resort itself. Several reviewers voiced dissatisfaction with service encountered during their stay, which unfortunately bled into their opinions about the golf course.
One particularly troubling account details unauthorized video recording of guests and their property (motorcycles) by valet staff. The reviewer expressed significant disappointment at the lack of follow-up from management despite reporting the incident to the front desk and subsequent email attempts. This instance casts a long shadow and understandably impacts the overall perception of the resort’s attention to guest privacy and security.
Here’s a list of amenities offered on the property:
| Amenity | Available |
|---|---|
| Restaurant | Yes |
| Restroom | Yes |
| Onsite Services | Yes |
| Wheelchair Access | Yes |
| Credit Card Payments | Yes |
| Debit Card Payments | Yes |
| NFC Mobile Payments | Yes |
The lack of communication highlighted in the review is concerning, demonstrating a breakdown in customer service standards that doesn’t align with the pricing of the resort, as emphasized by one reviewer.
Bright Spots: Family Fun and Scenic Appeal
Despite the criticisms, Zermatt’s miniature golf isn't universally disliked. Several users report enjoying a "fun little golf course for the whole family," particularly appreciating its location in Midway, which offers a welcome respite from valley heat during the summer months.
The friendly front desk staff were also highlighted as a positive attribute in several comments. One reviewer specifically shared their excitement about achieving a hole-in-one, emphasizing a positive family experience.
It's particularly inviting to casual golfers, as one reviewer notes: “First time I have done ANY golfing in 30 years… If you could go there without staying at the resort, it would be great.” This suggests that for those seeking a low-pressure, uncomplicated mini golf outing, the course can deliver enjoyment. However, players should be aware that the lack of nighttime lighting may require the use of flashlights for evening play.
A Matter of Expectations
Ultimately, the Zermatt Resort Miniature Golf Course seems to provoke a reaction deeply tied to expectations. Those accustomed to elaborate, themed mini golf experiences might find it underwhelming due to its simplicity and lack of "groovy decorations." One review aptly describes it as "small" and "not alot" of classic tropes.
However, others are perfectly content with a more streamlined, challenging course, valuing the convenient access for resort guests and the cooler Midway climate. A key takeaway is that while the course offers value and accessibility, potential players should be aware of the design limitations and, if staying at the resort, factor in the possibility of broader service-related concerns. It's described by one user as “The Best!” while another refers to it as “hands down the worst mini golf course.” This substantial discrepancy results in middling overall score.