A Galaxy of Glowing Reviews & a Few Black Holes
Cosmic Mini Golf & Play in Kennesaw, GA, consistently scores a solid 4.1 stars, promising a fun-filled experience. But digging into the reviews reveals a more nuanced picture – a place brimming with potential, occasionally dimmed by inconsistencies. Many patrons rave about the atmosphere, highlighting the glow-in-the-dark course as a great escape, especially from the bustling mall scene. Several reviewers specifically mention the value of getting two rounds for the price of one, though this benefit seems to be a point of contention for some (more on that later!). It’s clearly a hit with families, described as “good for kids” and offering a safe, accessible environment – boasting both wheelchair accessible entrances and parking. Payment options are modern and convenient, accepting credit, debit, and mobile payments.
Here's a quick rundown of the facilities:
| Feature | Enabled |
|---|---|
| Wheelchair Access | Yes |
| Restaurant | No |
| Credit Cards | Yes |
| Debit Cards | Yes |
| NFC Mobile Pay | Yes |
| Good for Kids | Yes |
The positive experiences often center around exceptional staff. DJ, the employee at the register, earns consistent praise for his customer service skills and welcoming attitude. Likewise, the cheerful disposition of the lady at the counter is frequently noted, adding to the overall positive vibe.
Beyond the Fairway: Unexpected Connections
One review stands out as exceptionally compelling, transcending a simple assessment of the mini golf course itself. A 35-year-old man recounts a deeply personal experience, detailing how a visit to Cosmic Golf unexpectedly led to finding a community and exploring new facets of love and relationships. He connected with a couple, Tasha and Ivy, and their friends, finding acceptance and a sense of belonging. This anecdote highlights the unexpected role entertainment venues can play in fostering human connection and offering safe spaces for self-discovery. It's a testament to the welcoming atmosphere created by the people who frequent, and work at, Cosmic Mini Golf. While not every visit will be so life-altering, the review suggests the venue fosters an environment where unlikely friendships can bloom.
The "Two Round" Controversy & Other Gripes
However, not all experiences are stellar. A significant number of complaints revolve around the advertised "two rounds per person" offer. Several customers report being told they only receive the second round if they successfully complete a particularly difficult final obstacle, described as "impossible to win" by one frustrated staff member. This feels misleading and is understandably causing upset, with one reviewer labeling it a “RIP OFF.”
Beyond the two-round issue, other criticisms include:
- Rude Staff: Multiple reviews mention encountering "VERY rude" staff at the front desk. These incidents are directly impacting the customer experience and may warrant attention from management.
- Limited Refreshments: The lack of food and beverage options (even water!) is a recurring complaint, especially considering the cost of admission. Customers feel $50 could be better spent at venues like Urban Air or Sky Zone, which include refreshments with their packages.
- Course Difficulty: While enjoyable for very young children, some feel the course lacks challenge for older kids and adults. The design could benefit from more variety and slightly more complex obstacles.
Assessing the Glow: Is it Worth a Visit?
Despite the concerns, Cosmic Mini Golf & Play Kennesaw appears to be a generally enjoyable attraction, especially for families with younger children. Its accessible design and convenient payment options are definite pluses. The core experience – glow-in-the-dark mini golf – is well-received. However, potential visitors should be aware of the potential for frustration regarding the “two rounds” promotion. It seems prudent to clarify the terms of this offer before purchasing tickets. The inconsistent staff interactions are another point to be aware of. The business operates from 12 PM to 9 PM Friday, 11 AM to 9 PM Saturday, and shorter hours on the other days, allowing for flexibility in planning a visit. The location within the Ernest W Barrett Pkwy NW makes it easily accessible within Kennesaw’s Town Center.
Hours of Operation:
- Monday: 12 PM – 8 PM
- Tuesday: 12 PM – 8 PM
- Wednesday: 12 PM – 8 PM
- Thursday: 12 PM – 8 PM
- Friday: 12 PM – 9 PM
- Saturday: 11 AM – 9 PM
- Sunday: 12 PM – 6 PM
Contact: (470) 708-5575 Address: 400 Ernest W Barrett Pkwy NW Suite 180A Suite, Kennesaw, GA 30144