Pros 
Cons A Hole-in-One for Family Fun: The Miniature Golf Experience
Bay View Mini-Putt and Zipline in Kaneohe, Hawaii consistently receives positive feedback for its miniature golf offerings, earning an impressive 4.4-star rating. Visitors frequently praise the course's variety, noting the presence of two distinct courses – one flatter and easier, perfect for beginners, and another with more challenging features like hills, caves, and stairs. This caters to a wide range of skill levels, ensuring everyone in the family can enjoy a competitive round. The unique design extends beyond course selection; each green boasts three different hole options, allowing players to choose easy, medium, or hard play.
Many reviewers highlight the well-maintained grounds and beautiful landscaping, creating a pleasant atmosphere. It’s clearly a spot designed with families in mind, consistently described as “family-friendly.” Accessibility is well-addressed, with wheelchair accessible entrances, parking, and restrooms available—a significant plus for groups with diverse needs. Several comments mention a lack of long wait times, even without advance ticket purchases, suggesting efficient operation. One reviewer specifically noted, "It was great because we were able to take our time," particularly welcome with young children. Here's a quick rundown of what makes the miniature golf stand out:
- Dual Courses: Offers varied difficulty levels.
- Triple Hole Options: Easy, Medium, Hard choices on each green.
- Beautiful Setting: Well-landscaped and meticulously maintained.
- Family Focus: Welcoming to all ages and abilities.
Beyond the Putter: Zipline Adventures & Party Potential
While known for its miniature golf, Bay View Mini-Putt and Zipline also attracts visitors with its zipline experience. First-timers rave about the thrill, describing it as a “great” introduction to the activity. Staff assistance is frequently mentioned as a positive point, particularly for those new to ziplining. The venue also presents itself as an excellent choice for birthday parties and other events, with a reviewer detailing a particularly positive experience hosting a daughter's birthday celebration.
The staff's friendliness, knowledge, and helpfulness throughout the entire booking and party process were specifically commended. They even offer package options, which can contribute to a stress-free event. While the facilities do not currently include an on-site restaurant, the positive reviews show staff are happy to provide recommendations for nearby dining options. Furthermore, military personnel can access discounts, providing additional value.
| Feature | Description |
|---|---|
| Zipline | Beginner-friendly; minimum age/weight 60lbs |
| Party Hosting | Dedicated staff, customizable event options |
| Dining | No on-site restaurant, but local recommendations |
| Military Discount | Available for zipline activities |
Staff Shines: A Theme in the Reviews
Across numerous reviews, the consistently positive mentions of the staff are striking. Many describe employees as “friendly,” “helpful,” “knowledgeable,” and even “genuine.” Several reviewers specifically highlight staff proactively offering assistance with local recommendations for food and activities, adding extra value to the experience. This level of customer service contributes significantly to the overall positive impression of Bay View Mini-Putt and Zipline. One reviewer states, “The guy at the counter was so very nice and helpful. He seemed very genuine and eager to help.” Such comments create a welcoming atmosphere and reinforce the sense of local hospitality. The seamless process during birthday party arrangements also emphasizes the team's commitment to customer satisfaction.
A Word of Caution: Transparency in Zipline Pricing
Despite the overwhelmingly positive feedback, a notable complaint regarding the zipline pricing emerged. A customer felt misled by the seemingly straightforward single-ride cost, discovering that re-riding required purchasing a second full-price ticket rather than a discounted add-on. This lack of transparency was described as a “way to squeeze more money out of customers” and negatively impacted their overall experience. The reviewer candidly stated they wouldn’t recommend the attraction based on this practice and suggested Krater as an alternative with clearer pricing. It’s a strong reminder to clarify all pricing details before committing to the zipline activity. This cautionary tale underscores the importance of clear communication and honest business practices, even in a predominantly positive customer experience.
“Beware of Hidden Pricing! …you’ll have to pay another $30 instead of just adding $5 for a second ride.” – Actual customer review