Pros 
Cons A Hole-in-One Experience: What Players are Saying About Big Putts
Big Putts Mini Golf in Greenfield, Wisconsin, consistently earns rave reviews, boasting an impressive 4.9-star rating. It's clear from the outpouring of customer experiences that this isn’t your average miniature golf course. Players consistently highlight the creative and unique design of the 18-hole course, themed around skateboarding and roadways. The atmosphere is described as welcoming and fun, with many visitors noting the detail put into the decor and the engaging elements throughout the course.
Here’s a breakdown of what makes Big Putts stand out, distilled from numerous testimonials:
- Course Design: The course isn't just about putting; it’s an interactive art piece! Reviewers speak of “Easter eggs” hidden within the design, constantly discovering something new with each visit. The “Planko cone hole” is a particular standout for its ingenuity.
- Difficulty & Playability: While suitable for all skill levels ("amateur and the pro"), Big Putts offers a challenge. Greens are reportedly well-maintained, and provide a good level of unpredictability, keeping even experienced players engaged. Importantly, customers note a lack of frustrating ball-stuck situations, a common annoyance at other indoor courses..
- Family-Friendly & Inclusive: The environment actively fosters a sense of belonging. Big Putts is explicitly LGBTQ+ friendly and a “transgender safespace." Employees are consistently described as kind, inclusive, and making visitors feel like friends, and the course is deemed “Good for kids”.
- Accessibility: Big Putts has made impressive strides in accessibility: wheelchair accessible entrance, parking, restrooms, and seating are available, ensuring everyone can enjoy the fun.
Beyond the Green: Amenities and Services
Big Putts doesn’t stop at just a fantastic mini golf experience; it enhances the visit with a range of additional amenities. Customers appreciate the convenience of onsite services and the availability of free on-site parking. The inclusion of a vibrant arcade adds another dimension to the entertainment, though some note the arcade credit system could be improved (more on that later).
Here’s a detailed look at the amenities on offer:
| Feature | Availability |
|---|---|
| Onsite Services | Yes |
| Party Area | Yes |
| Arcade | Yes |
| Restaurant | No |
| Gender-Neutral Restroom | Yes |
| Restrooms | Yes |
| Active Military Discounts | Yes |
| Playground | Yes |
While a restaurant isn’t present, utilizing an outside vendor for parties is permitted, adding flexibility for larger events. Payment options are extensive, covering credit cards, debit cards, and NFC mobile payments. The staff are highly praised for their helpfulness, going the extra mile to provide information and even offering extra arcade credits – a gesture many reviewers specifically highlighted.
A Few Bumps in the Road: Areas for Improvement
Despite the overwhelmingly positive feedback, some customers have identified minor areas where Big Putts could refine the experience. The most frequent comment relates to the arcade’s pricing structure. Several visitors found that the credit-to-game-play ratio felt unbalanced, leaving leftover credits after each play.
Another, less common issue, centered on payment processing: one reviewer experienced issues with two separate cards being declined at the kiosk, raising questions about the system’s reliability. While this appears to be an isolated incident, addressing it could ensure a smoother experience for all guests.
Here’s a concise breakdown of reported concerns:
- Arcade Credit Value: Discrepancy between credit cost and game play cost.
- Payment Kiosk Reliability: Potential issues with card acceptance.
- Crowded Spaces: A few reviewers mentioned tight spaces during peak times, though most state movement around each other is easy.
A Community Favorite: Why People Keep Coming Back
The enduring appeal of Big Putts Mini Golf lies in its commitment to creating a memorable and inclusive experience. Numerous reviewers explicitly state they “LOVE” Big Putts and plan to return, reiterating its position as a great choice for both family outings and date nights. The owners’ personal involvement and dedication to customer satisfaction consistently shine through in the testimonials.
One user who initially wasn't a fan of miniature golf confessed that Big Putts changed their mind completely! Others praise the course for its unique design, well-maintained condition, and charitable aspects such as hosting local tournaments.
Ultimately, Big Putts offers more than just a game: it delivers a feeling of fun, welcoming, and community. For those seeking all-year-round indoor mini golf entertainment in the Greenfield, WI area, Big Putts Mini Golf demonstrably delivers a remarkable experience, as experienced via Patty Puttz on YouTube. They can be reached at (414) 373-0505 and their address is 4251 S 27th St, Greenfield, WI 53221.