Pros 
Cons A Hole Lot of Opinions: Decoding Hill Top Miniature Golf’s Appeal
Hill Top Miniature Golf in Glenside, PA, consistently draws crowds – evidenced by a packed Thursday night, according to recent reviews – but opinions are surprisingly varied. While many acknowledge the inherent fun of a family-friendly putt putt experience, a common thread emerges: the course is showing its age, and the current pricing feels… off. The price point, now up to $10 per person, is a frequent sticking point. Several patrons question the value, especially considering the state of the course itself.
Here's a breakdown of what people are saying:
- Price Concerns: The jump to $10 is repeatedly mentioned as excessive. Customers feel the cost doesn't align with the condition of the course. One reviewer bluntly states it “should be no more than $7.”
- Course Condition: The biggest complaint centers around the uneven playing surfaces. “Ripples in the carpets” are a consistent issue, impacting gameplay and making accurate putting difficult. Torn turf, stagnant water features, and a general lack of upkeep are frequently cited.
- Atmosphere: While generally considered a pleasant environment, some have noted issues with the course's location and surrounding smells, with one review mentioning the lingering scent of weed.
- A Glimmer of Hope: Despite the criticisms, many reviewers admit they did enjoy their time. There’s an acknowledgment that Hill Top still delivers on the basic promise of family fun, even if it’s a bit “janky.”
The Good, The Bad, and The Birdies: Gameplay & Challenges
Hill Top Miniature Golf isn’t entirely without its merits. Several reviewers appreciate the challenge presented by the hole designs. One frequent visitor even praises the holes as "well constructed," noting they offer a genuine test of skill, surpassing the competition at nearby Burholme. Others report scoring well, with one boasting about nearly getting a hole-in-one and racking up a respectable four birdies.
However, this positive experience is often tempered by the course’s shortcomings:
| Feature | Positive Feedback | Negative Feedback |
|---|---|---|
| Hole Design | Challenging, well-constructed | Uninspiring |
| Difficulty | Provides a good test of skill | Inconsistent play due to surface issues |
| Gameplay | Potential for good scores, fun | Frustrating due to uneven surfaces |
| Atmosphere | Good overall | Water features not working |
| Staff | Very nice | Rude, Incompetent |
It appears Hill Top has the potential for a great course, but consistent maintenance—specifically addressing the uneven surfaces—is crucial to unlock that potential.
Service & Facilities: A Mixed Report Card
The experience at Hill Top extends beyond the golf itself. Customer service and available facilities play a significant role in overall satisfaction, and here, the reviews are decidedly mixed. A key concern is staffing. Several reviewers point out that the course often relies on a single employee who is simultaneously managing another business in the parking lot. This results in divided attention and perceived inefficiency.
- Staff Friendliness: Despite being stretched thin, the staff are generally described as “very nice.”
- Operational Efficiency: The dual-role situation creates delays and a feeling of being underserved. Hiring additional employees is a common suggestion.
- Facility Limitations: The lack of a bathroom is a recurring complaint. Other issues include small benches (unsuitable for taller patrons) and a non-functional fountain.
- Amenities: Although touted as having a restaurant, reviewers do not specifically comment on its quality or availability.
One review calls the entire setup “thrown together, on the side of the road,” reflecting a feeling that the course lacks the care and attention it deserves.
Value & Upkeep: Is Hill Top Worth the Price of Admission?
The overwhelming sentiment regarding Hill Top Miniature Golf revolves around its value proposition. For $9-$10 per person, many believe the course falls short of expectations. While acknowledging the inherent enjoyment of putt putt, reviewers repeatedly emphasize the need for improvements.
"It’s still enjoyable and family fun for everyone but I think I won’t be going back unless the $10 buys some new unrippled carpet."
Here’s a breakdown of proposed improvements based on customer feedback:
- Carpet Replacement/Repair: The most urgent priority. Addressing the ripples and tears would significantly improve gameplay and overall satisfaction.
- Water Feature Maintenance: Repairing or replacing the non-functional waterfalls and water features would enhance the aesthetic appeal of the course.
- Increased Staffing: Hiring additional employees would alleviate the burden on the current worker and improve customer service.
- Facility Upgrades: Adding a bathroom and providing more appropriately sized benches would address basic comfort concerns.
- Landscaping: Improving the landscaping would create a more inviting and visually appealing environment.
One reviewer, a frequent mini golf enthusiast, even expressed interest in helping bring the course to its "full glory,” highlighting the potential that Hill Top possesses. Whether the owners will invest in these improvements remains to be seen, but customer feedback suggests they are essential for ensuring the long-term success of Hill Top Miniature Golf.