Pros 
Cons A Hole-in-One for Family Fun: The Broadway Driving Range & Miniature Golf Experience
Broadway Driving Range & Miniature Golf in Depew, NY, consistently receives high praise, boasting a solid 4.5-star rating. It's clearly a local favorite, blending classic entertainment with a charming, rustic atmosphere. The facility offers more than just putt-putt; it combines a driving range with a well-maintained miniature golf course, a winning combination for a day out. Customer testimonials repeatedly highlight its appeal to families.
- Course Quality: Players consistently mention the course's careful maintenance. It isn't simply a slapped-together setup; people note "they always do a good job maintaining the course.” The “cool farm decor” and challenging water hazards add to the experience. Be prepared to fish out a ball or two!
- Ambiance & Surroundings: This isn’t your typical concrete jungle mini golf. The location, on a former farm, is a significant draw. Old barns, tractors, and landscaping contribute to a “super charming” atmosphere. Wildlife sightings – horses in neighboring fields and deer roaming nearby – are a delightful bonus.
- Accessibility & Inclusivity: Broadway Driving Range & Miniature Golf actively works to be welcoming. They offer wheelchair-accessible entrance and parking, and provide active military discounts.
- Post-Golf Treats: A major perk? The proximity to an ice cream shop with an insane assortment of Perry's ice cream flavors. Multiple reviewers specifically mention making a visit to the ice cream parlor a post-golf tradition. It’s enough to make anyone want to sink that final putt!
- Pricing: Reviewers praise the affordability of the miniature golf, making it accessible for family outings.
Beyond the Putter: What Sets This Place Apart
While the miniature golf is a central attraction, Broadway Driving Range & Miniature Golf distinguishes itself through thoughtful details and a commitment to a pleasant environment. What truly elevates the experience are the subtle touches that go beyond the standard fare.
| Feature | Description | Customer Sentiment |
|---|---|---|
| Farm Setting | Historic farm location with rustic decor and wildlife viewing. | Highly Positive |
| Course Design | Features challenging water hazards and a thoughtfully laid-out course | Positive |
| Ice Cream Shop | Conveniently located next door, offering a vast selection of flavors | Highly Positive |
| Staff | Generally described as friendly and patient. | Positive |
| Mother Goose | Protected goose nesting on the course; visitors respect her space. | Appreciative |
The reported presence of a protected mother goose nesting on the course exemplifies a commitment to coexisting with nature – with visitors being encouraged to respect her space. Gamification adds to the experience, thanks to a customer shoutout to “Pokemon golf balls automatic win!”
A Cloud with a Silver Lining: Addressing Customer Concerns
Despite the overwhelmingly positive feedback, it's essential to acknowledge the concerns raised by some customers. Broadway Driving Range & Miniature Golf isn't immune to issues, and addressing them is crucial for maintaining its reputation.
- Negative Encounter: One particularly troubling review details a deeply negative experience with an employee who was described as rude and offensive to a non-white customer. This type of behavior is unacceptable and should not be tolerated. Management should investigate this claim thoroughly and take appropriate action.
- Driving Range Condition: Several customers reported the driving range being poorly maintained, specifically citing unclean areas and the presence of feces. This is a significant hygiene issue and requires immediate attention. A consistent cleaning schedule and proactive maintenance are vital.
- Unacceptable Behavior: Reports of customers spitting and burping contribute to a “gross” atmosphere. While staff can’t control all customer behavior, they can enforce standards of decorum and address disruptive individuals.
- Payment issues: Some reviewers point out conflicting information on the availability of credit card options.
Winning Vibes and Repeat Visits: The Overall Consensus
Ultimately, the positive experiences shared by the vast majority of customers outweigh the negative ones. Broadway Driving Range & Miniature Golf appears to be a beloved local establishment, consistently praised for its family-friendly atmosphere, well-maintained course, and charming surroundings.
“If you don't come here you aren't winning in life.” - Chris Kraatz
This sentiment, though hyperbolic, encapsulates the enthusiasm many have for this Depew destination. The availability of multiple payment options (credit, debit, NFC mobile payments) adds to the convenience. Customers highlight the patient and understanding staff, such as their willingness to allow players to finish their rounds even near closing time. The combination of a fun mini golf course, a driving range (pending improvements in maintenance), and easy access to ice cream guarantees a satisfying experience, solidifying Broadway Driving Range & Miniature Golf as a must-stop for families and golf enthusiasts alike. The 9 AM - 11 PM operating hours on Fridays and Saturdays make it easy to enjoy it.