Pros 
Cons A Roost Above the Rest: First Impressions & Overall Vibe
Red Rooster Miniature Golf Course in Brewster, NY consistently receives high marks, boasting a 4.8-star rating, and after digging into reviews, it’s easy to see why. Many visitors highlight the fantastic energy of the place, making it a popular destination, especially during the summer months. It’s clearly positioning itself as more than just a mini golf location; it's a full-blown entertainment spot. Several mentions emphasize the abundance of seating, suggesting a relaxed, lingering atmosphere – encouraging folks to stay beyond just a quick round.
The on-site restaurant is a frequently cited positive, with reviewers praising the quality of the food. This combination of activities makes Red Rooster a compelling option for a day out. The course itself appears well-maintained and offers a fun experience for players of all skill levels, specifically making it a hit with families. Accessibility is thoughtfully addressed, offering wheelchair accessible entrances, parking, and restrooms – a crucial feature often overlooked.
Here’s a quick overview of the facilities:
| Feature | Available |
|---|---|
| Wheelchair Entrance | Yes |
| Wheelchair Parking | Yes |
| Wheelchair Restroom | Yes |
| Restaurant | Yes |
| Restrooms | Yes |
| Family-Friendly | Yes |
| Credit Cards | Yes |
| NFC Mobile Payments | Yes |
| Good for Kids | Yes |
The Good, The Great & The Rooster-riffic
The positive feedback overwhelmingly centers around the overall enjoyment factor. Visitors repeatedly use phrases like “amazing experience” and “had a blast”, with a noticeable emphasis on the friendly and helpful staff. One reviewer specifically called out a staff member at the mini golf booth for being incredibly helpful, even offering swing advice! It's these personal touches that elevate the experience.
Here's a curated selection of praise:
- "Great place, lots of room to play, the food is great. Definitely coming again."
- "Such a clean and fun place! One stop for food and fun mini golf."
- “Great place to take the family for late night fun. 10/10 recommend mini golf."
- “Great place! Perfect for the kids. We love it!”
- “This was an amazing experience I loved and had a blast with me and my friends the staff was friendly and very kind”
The combination of a well-kept course and a positive atmosphere contributes to a repeat customer base, hinting at a solid, well-managed operation. It's clear the Red Rooster is successfully creating a community vibe.
A Feather Ruffled: Areas for Improvement
While the majority of reviews are glowing, a significant complaint surfaces regarding customer service during one visit. One reviewer details a frustrating experience encountering an employee described as “the laziest human” while trying to pay. They specifically highlight a refusal to accept card payments, leading to a lost sale. This single negative experience is strong, and paints a picture of a lack of attentiveness and potentially poor training.
“No one was working at the mini golf stand when we showed up on Sunday. We went into the restaurant and the nice young lady behind the counter said she'd send someone out. We waited 10 minutes for the laziest human I've ever seen to slowly meander to the stand. He says nothing, opens up slowly, and finally opens the window. I say one adult and one child and offer my card. The first and only words to finally come out of his mouth were "no cards". I just walked away, never to return."
This incident suggests a need for consistent staffing at the mini golf entrance and a clear policy regarding accepted payment methods. While the restaurant staff was described as “nice”, the experience at the golf stand left a lasting negative impression. Ensuring all employees are properly trained on customer service and payment procedures is crucial.
Beyond the Putt: What Makes Red Rooster Stand Out?
Red Rooster attempts to offer a comprehensive outing. It isn’t simply a spot for a quick round of mini golf; it’s a destination for an entire evening or afternoon. Combining food, entertainment, and family-friendly atmosphere sets it apart from competitors who may only provide the golf itself.
The extended opening hours (11 AM - 12 AM Friday & Saturday, 11 AM - 11 PM Sunday) are particularly attractive, allowing for late-night fun. The accessible facilities are a major selling point, demonstrating inclusivity and expanding the potential customer base. The consistent praise for cleanliness suggests a commitment to maintaining a high standard of quality.
It’s the little things that seem to resonate with customers - a “handsome boy” offering swing tips, plentiful seating, and the overall “great energy.” All these factors contribute to a positive overall experience, explaining why Red Rooster Miniature Golf Course maintains its impressive 4.8-star rating and, according to one enthusiastic reviewer, deserves a hearty "Go Roosters 🐓 !!!!".