Pros 
Cons A Tropical Escape…With a Few Caveats
Ace Golf Range & Pro Shop in Brandon, Florida, evokes a sense of playful nostalgia for many. Several reviewers highlighted the welcoming atmosphere and tropical theming, with one visitor describing it as a “little piece of paradise” thanks to the palm trees and Caribbean music. It seems the putt putt course aims for a vacation vibe, and can succeed in delivering that feeling for some. A recent carpet refresh on the mini golf course demonstrates a willingness to improve. However, this idyllic impression isn’t universally shared. Several reports indicate that much of the course’s aesthetic charm is fading.
- Water Features: A recurring theme in the negative feedback centers around the water features on the putt putt course. Many visitors noted they were either completely shut off or filled with algae, significantly detracting from the overall experience. One review specifically mentioned that the water appeared to have been non-functional for quite some time.
- AstroTurf Condition: Beyond the water, the AstroTurf itself is showing its age, with bare patches and general disrepair. This impacts the playability and visual appeal of the putt putt experience.
- Lighting Issues: Nighttime play is further hampered by inadequate illumination. While still “fun” according to one reviewer, the limited lighting impacts visibility and enjoyment.
Driving Range & Batting Cage Dichotomy
Ace Golf Range & Pro Shop clearly caters to more than just miniature golf enthusiasts. The driving range appears to be a popular and generally well-regarded aspect of the business. One frequent visitor states they go "2-3 times a week" and credits a pro on staff with providing excellent lessons, even for young children. Fan appreciate the humorous touch of having images of Hillary and Donald used as targets on the range.
However, the batting cages tell a dramatically different story.
| Feature | Driving Range | Batting Cages |
|---|---|---|
| Maintenance | Generally Good | Poor |
| Reliability | High | Low |
| Customer Satisfaction | Positive | Highly Negative |
Multiple reviewers strongly condemn the condition of the batting cages, describing them as “complete booty” and highlighting frequent malfunctions. Complaints focus on consistently broken pitching machines and a frustrating lack of timely repairs. The experience is so poor that one reviewer specified they “wouldn’t enjoy” even going.
Customer Service Concerns & Atmosphere
While the staff is generally praised as being "very nice," serious concerns have been raised about the overall customer experience, particularly on the driving range. A deeply negative review detailed a disturbing incident involving a “regular” customer who allegedly threatened other patrons, including children.
The complaint states that management was aware of this individual’s problematic behavior but took no action to address the situation. This led to feelings of insecurity and a profoundly negative experience for the affected customer, who explicitly recommends Top Golf as a superior alternative. However, another visitor seemed to disagree with this, stating the individual making the complaint "has obviously never been to Arizona".
This incident raises questions about Ace Golf Range & Pro Shop’s commitment to maintaining a safe and welcoming environment for all customers, rather than prioritizing the comfort of established regulars. This creates an environment similar to "a bar full of drunks."
Pricing and Comparisons
The general consensus on pricing is that it's "fair," especially for the putt putt. However, the perceived value is heavily influenced by the condition of the facilities. While the price point might be attractive, several reviewers suggest that spending a little more at a more well-maintained facility like Top Golf is a worthwhile investment.
Here's a quick cost comparison (approximate, based on available online information as of late 2023/early 2024):
- Ace Golf Range & Pro Shop (Putt Putt): ~$8-10 per person.
- Top Golf: ~$30-60 per bay (for up to 6 players, typically a 2-hour session).
While Top Golf’s per-person cost can be higher, it offers a vastly different experience, including climate control, advanced technology, food and beverage service, and a strong emphasis on customer service. Ultimately, whether Ace Golf Range & Pro Shop represents a good value depends on customer priorities – budget versus experience and overall comfort/safety.