Pros 
Cons A Mixed Bag of Reviews: What People Are Saying About Zell’s Mini Golf
Zell’s Mini Golf in Berkeley Lake, Georgia, currently holds a 2.5-star rating, and a deep dive into customer feedback reveals a surprisingly nuanced experience. While many acknowledge the course itself as “legit” and “highly recommend[ed],” a common thread emerges concerning the staff – specifically one staff member. It appears the course is a draw for families, boasting accessibility features such as wheelchair-accessible parking, and is considered “good for kids,” but the overall atmosphere can be…unusual. Let's break down what patrons are reporting.
The Course Itself: Praise for the Design
Despite the other issues, the actual miniature golf course at Zell’s receives consistent praise. Wyatte, the architect, seems to be a significant point of positive feedback. Several reviewers highlighted his talent, with one stating he “is going places.” While specifics regarding the course design are scarce in the reviews, the recurring emphasis on Wyatt’s skill suggests a thoughtful and engaging layout. Here’s a quick snapshot of what makes the course appealing:
- Well-Designed Holes: The implication is there is a solid architectural foundation to the gameplay.
- Family-Friendly: Frequent mention of being "good for kids" implies a layout that’s accessible and enjoyable for younger players.
- Generally Maintained: While not explicitly stated, the positive comments about the course itself suggest it’s reasonably well-kept.
- A “Legit” Experience: Reviewers don't hesitate to affirm the authenticity and quality of the mini golf offered.
The…Unique Staff Interaction
This is where the reviews diverge sharply. A recurring complaint centers around a tall employee whose behavior is repeatedly described as “creepy” and overly intrusive. Multiple reviewers corroborate experiencing unsolicited and odd conversations, specifically relating to the perceived attractiveness of Taylor Swift. Several users felt pressured by aggressive attempts to upsell the “VIP” package.
"The tall guy never left us alone. He kept talking about how Taylor Swift wasn’t that pretty. Oh and don’t get me started on how many times he tried to upsell me on the ‘VIP’ package."
This uncomfortable dynamic overshadows the positive aspects of the course for many, and it's a consistent pattern reported by various customers. Consider these points:
| Issue | Frequency | Description |
|---|---|---|
| Unsolicited Opinions | High | Comments on appearance (Taylor Swift) |
| Aggressive Upselling | Medium | Repeated attempts to sell “VIP” package |
| Intrusive Behavior | High | Not leaving customers alone |
| Unpleasant vibe | High | General discomfort |
Beyond the Controversy: Acknowledging the Positives
It’s not all negative! While the frequent mentions of the concerning staff member dominate the conversation, there’s recognition of positive forces behind Zell’s Mini Golf. A "smart cookie" of a woman is credited with overseeing the operation. While her specific role isn't clarified, her leadership is viewed favorably. Furthermore, some reviewers acknowledge the talkative employee, while finding his behavior strange, don’t deem the experience a total loss.
- Strong Leadership: The positive mention of the woman in charge suggests a capable managerial presence.
- Acceptable Experience (with caveats): Some are willing to overlook the odd interactions for the sake of enjoying the course.
- Overall Value: Despite the issues, enough people recommend it to maintain a 2.5-star rating, indicating some level of satisfaction.