Pros 
Cons A Mixed Bag of Scores: What Players Are Saying About Asbury Eighteen
Asbury Eighteen Mini-Golf, located conveniently on the Asbury Park boardwalk (1050 Ocean Ave N, Asbury Park, NJ 07712), attempts to deliver a classic putt putt experience. However, recent reviews paint a picture that's less than a hole-in-one. While a 3.6 rating suggests a generally acceptable experience, the details reveal a wide divergence of opinion. Many appreciate the location and accessibility, confirmed by wheelchair accessible entrances and parking, but several frequent criticisms revolve around the course’s design and, concerningly, payment processing.
Here's a breakdown of what golfers are saying:
- The Good: Several reviewers highlight the course’s cleanliness and family-friendly atmosphere. It’s also noted as LGBTQ+ and transgender safe space, contributing to a welcoming overall environment. The attendant's friendly service, allowing players to choose ball colors, is another consistent positive mention. The ocean view is also a big draw: “I love playing mini golf with a view of the ocean. Very fun!”
- The Not-So-Good: The biggest complaint centers around the lack of creativity in the course design. Many find the holes to be "too simple" and lacking excitement. One reviewer bluntly stated, "There’s some really fun mini golfs in other towns. This ain’t one.” Others yearn for more interesting obstacles, characters, or features—anything beyond the standard putt-putt setup. The absence of activated water features, even when present, is also a disappointment for some.
- Price Point Consideration: While described as “reasonably priced” by some, others feel the cost isn’t justified given the simplicity of the course. Comparing it to Shipwreck Island Mini Golf in Bradley Beach, several reviewers advocate for the latter as offering better value for the money.
Payment Issues and Customer Service Concerns
Unfortunately, a recurring and serious theme in the reviews revolves around billing discrepancies. One customer recounts a troubling experience with a double charge to their debit card that remained unresolved for five days, despite assurances of a refund.
“BEWARE this past Monday I took the kids to play mini golf I used my debit card to pay when the credit card terminal malfunctioned…He wanted me then to pay a 3rd time and I refused…5 days later charge was not returned…Will not return & will report to BBB.”
This incident raises significant red flags about the business’s financial practices and customer service responsiveness. The attendant’s inability to issue a refund or provide manager contact information further exacerbates the situation. This is, understandably, leaving a lasting negative impression and prompting customers to utilize bank disputes and consider filing complaints with the Better Business Bureau (BBB). Flexibility in payment options is offered – they accept both credit and debit cards – yet the core issue appears to be handling malfunctions during transactions.
Table: Common Themes in Negative Reviews
| Issue | Frequency | Details |
|---|---|---|
| Course Design | High | Lack of variety, simple holes, few obstacles |
| Price vs. Value | Medium | Feels overpriced for the experience |
| Payment/Refunds | High | Double charges, delayed/failed refunds, unresponsive staff |
| Customer Service | Medium | Difficulty reaching management |
Accessibility and Family Appeal
Despite the mixed reviews about the course itself, Asbury Eighteen clearly caters to a diverse audience. Their commitment to accessibility is demonstrated by the provision of wheelchair-accessible entrances and parking lots, making the experience available to a wider range of potential customers. The facilities are specifically marked as family-friendly, good for kids, and warmly welcomes members of the LGBTQ+ and transgender communities.
This focus on inclusivity is a major plus for many visitors. The chance to bring the whole family, regardless of background or ability, is often mentioned in positive feedback. The provided amenities, while not including on-site dining, are sufficient for a quick, casual round of golf. Small touches like the complimentary candy bowl also add to the welcoming atmosphere. This is firmly a course with an aim towards inclusivity for all, it is something many visitors praise.
A Tale of Two Courses: How Asbury Eighteen Stacks Up
The shadow of Shipwreck Island Mini Golf in nearby Bradley Beach looms large in the reviews of Asbury Eighteen. It’s frequently and directly cited as a superior alternative. Shipwreck Island is lauded for its challenging course design, fun obstacles, and overall more immersive experience.
While Asbury Eighteen offers the convenience of a boardwalk location and ocean views, it appears to struggle to compete when it comes to the core elements of a memorable mini-golf outing. Several reviewers explicitly recommend skipping Asbury Eighteen in favor of the better-designed course down the boardwalk. One player said it’s an “Awesome, challenging course with lots of variety to the hole setup.”
Comparison Table:
| Feature | Asbury Eighteen | Shipwreck Island |
|---|---|---|
| Course Design | Simple, lacking variety | Challenging, varied obstacles |
| Atmosphere | Clean, family-friendly | Immersive, themed |
| Value for Money | Questionable | Generally positive |
| Customer Service | Mixed, some payment issues | Generally positive |
| Location | Asbury Park Boardwalk | Bradley Beach |
Asbury Eighteen seems to require a significant renovation or redesign to compete effectively with other mini-golf options in the area and improve its standing in the eyes of its customers.