Pros 
Cons A Tropical Escape... With a Few Bumps in the Road
Sports World in Amarillo, Texas, earns a solid 4.2-star rating, and recent reviews paint a picture of a destination that's simultaneously charming and frustrating. Many visitors are initially captivated by the aesthetic. One reviewer specifically mentioned the course's “very tropical feeling,” highlighting the attractive waterfalls and lush plants. It's clear that the course aims for immersive theming, and for some, it succeeds. The course design receives praise for striking a good balance: it's described as a "perfect mix of challenging and not so challenging holes,” making it suitable for families and players of varying skill levels.
However, the positive first impression doesn’t always hold. A recurring theme in the feedback points to a need for significant upkeep. Several reviewers note “dirty greens” and “not well kept” conditions, with more than half of the water features reportedly not functioning during visits. Low-hanging branches also pose a hazard. One particularly concerning incident involved a child tripping on loose bricks at the 16th hole, highlighting a potential safety issue. This physical deterioration contrasts sharply with the initial appeal and is a serious drawback.
Here's a quick breakdown of pricing, as reported by visitors:
| Activity | Approximate Cost |
|---|---|
| Adult Mini Golf | $6.50 |
| Go-Karts | Not explicitly stated, but available |
| Arcade Games | Affordable, but potential issues (see below) |
| Snacks & Drinks | Considered expensive |
Staff Interactions: A Mixed Bag
Customer service seems to be the most consistently criticized aspect of Sports World. While several reviewers acknowledged the cashiers were "nice," experiences with management and other staff members were overwhelmingly negative. The phrase "staff isn't friendly" appears frequently, with several comments claiming employees seemed indifferent or actively rude. One visitor recounted their attempt to alert management to the loose bricks, only to be completely ignored as the manager remained engrossed in their phone. Another stated they would “never come back” due to the poor treatment received.
The lack of explanation regarding course rules or offerings also contributed to frustration. Some visitors felt the staff simply didn't provide enough information, leaving them feeling unsupported. The presence of friendly cashiers offers a glimmer of hope, but it appears to be overshadowed by broader issues regarding staff attitude and engagement.
Beyond the Putt-Putt: Exploring Other Attractions
Sports World isn't just miniature golf. The complex also boasts go-karts and an arcade, adding to its appeal as a family entertainment center. The go-karts are a popular draw, with one reviewer expressing excitement to return when their son is old enough to participate. However, even this attraction isn’t without its problems. Complaints regarding the go-karts centered around rattling and difficulty using the pedals, suggesting a need for maintenance.
The arcade, while touted as "affordable," received mixed reviews. Several reviewers allege that many of the games are "rigged," implying unfair odds and a potential for disappointment. Despite these issues, the affordability of the arcade does attract some visitors. For now, the mini golf and race track are consistently pointed out as the biggest draws.
Facilities and Accessibility: Hits and Major Misses
Sports World makes a commendable effort to be accessible. All entrances, parking areas, and restrooms are wheelchair accessible, a significant and positive feature. The complex is also consistently described as "family-friendly." However, the condition of the restrooms presents a major issue. Multiple reviews describe them as "HORRIBLE," citing a lack of toilet paper and unsanitary conditions. This is, understandably, a significant deterrent for many visitors.
Here’s a quick summary of the facilities offered at Sports World:
- Restrooms: Available – but in poor condition.
- Restaurant: Not currently available. As noted in one review, there used to be a restaurant, but not anymore.
- Payments: Accepts credit cards, debit cards, and NFC mobile payments.
- Good For: Kids and families.
One reviewer acknowledged the changes to Sports World over the years, recognizing the difficulties of running a business in the current economic climate and expressing gratitude that the complex has remained open. However, based on recent feedback, addressing the issues of maintenance, staff training, and restroom cleanliness are essential for ensuring a positive experience for all visitors.