Pros 
Cons A Technological Twist on a Classic Game
Puttshack - Addison is more than just a miniature golf course; it’s a technologically advanced entertainment experience. Located at 5100 Belt Line Rd in Addison, TX, this venue brings a modern edge to a beloved pastime. Equipped with automatic scoring, interactive screens, and a vibrant atmosphere, Puttshack aims to elevate the mini golf game. The courses, Ruby and Sapphire being popular choices, are thoughtfully designed, providing a good balance of challenge and accessibility – even for those who, as one reviewer noted, are “old folks” needing a bit of stretching and walking! The technology isn’t just for show, it drastically streamlines the game making it more enjoyable for groups of all sizes and experience levels.
- The Tech: Automatic scoring eliminates disputes and keeps the game flowing.
- Course Design: Holes are creative and offer a variety of challenges.
- Accessibility: Puttshack Addison is fully accessible with wheelchair-accessible entrances, parking and restrooms.
- Service: Onsite service provides a full experience, including drink orders taken directly at the course.
Dining & Drinks: A Mixed Bag
Puttshack Addison offers a full food and beverage menu, adding to the overall experience. The reviews are, however, somewhat divided. While many praise the food selection, with the BBQ mac-n-cheese spring roll appetizer consistently highlighted as a “must-have,” others find it overpriced and inconsistent. The menu’s eclectic mix - ranging from Greek options to burgers and fried foods - has been described as “confusing.” There seem to be issues with ordering accuracy as well, with one reviewer recounting receiving tequila instead of rum.
Here’s a quick breakdown of what patrons have to say:
| Item | Positive Feedback | Negative Feedback |
|---|---|---|
| Appetizers | BBQ Mac-n-Cheese Spring Rolls – Highly Recommended | N/A |
| Main Courses | Atlanta Hot Chicken Sandwich, Bacon Burger | Menu descriptions inaccurate, overpriced |
| Desserts | Highly Rated – a favorite among visitors | N/A |
| Drinks | Attentive drink service around the course | Order inaccuracies, slow service at times |
Despite these bumps, the availability of a restaurant and bar definitely enhances the venue’s appeal for a full night out.
Customer Service: A Standout Feature
The consistently positive feedback regarding the staff at Puttshack Addison sets it apart. Aaron, in particular, receives frequent and glowing mentions. Reviewers repeatedly emphasize his exceptional customer service – being personable, attentive, knowledgeable, and quick to assist. Beyond Aaron, staff are described as “awesome and super helpful,” going above and beyond to accommodate questions and help guests enjoy their experience. This consistently high level of service appears to significantly elevate the visitor experience, making a positive lasting impression. Many reviewers expressed gratitude for the attentiveness and kindness exhibited by the team.
“Aaron is amazing!! Ask for him PLEASE! He made our first time experience so so great. Personable and very quick to circle back and check on us! Very knowledgeable and kind.”
The Crowds & Considerations for a Smooth Visit
While Puttshack Addison has much to offer, several reviewers point to overcrowding as a significant drawback. The space can quickly become chaotic, particularly during peak hours, with people inadvertently obstructing gameplay. This makes it harder to fully enjoy the experience, especially for those with younger children.
Here are a few key things to consider when planning a visit:
- Timing is key: Earlier in the day or on weekday afternoons are generally less crowded.
- Parking: While free parking is available both in a lot and on the street, exiting can be challenging due to traffic congestion.
- Children: The venue is listed as good for kids but some reviewers noted that the environment can be unpleasant with unsupervised children running around.
- Peak Hours: Avoid visiting during peak hours (evenings and weekends) if you prefer a more relaxed atmosphere.
Puttshack Addison opens daily from 11 AM, with closing times varying between 10 PM and 1 AM depending on the day. Planning your visit accordingly can mitigate the impact of crowded conditions and ensure a more enjoyable round of mini golf.